Guardstone is becoming part of Simple Landlords Insurance

We’re delighted to announce that GuardStone is becoming part of Simple Landlords Insurance. As part of this exciting development we’ll be offering an even greater range of benefits and services to new and existing customers.

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“We’re delighted to be merging with Simple Landlords Insurance.

Bringing together two such high calibre insurance companies can only be a good thing for our tens of thousands of customers.

It also means we’ll be able to offer an even greater range of products and services to our customers in the future; including exciting offers and discounts.”

Mark Kitchen
Customer Relationship Manager
GuardStone Insurance

Making a Claim

If you have any enquiries about your policy, please contact us at landlordspolicy@guardstoneinsurance.co.uk

Alternatively you can speak to one of our Landlords Insurance team by calling 0844 557 4743.

Lines are open 8am-8pm Monday to Friday and 9am-1pm on Saturday and Sunday.

Calls will be charged at 5p / minute and charges may vary for calls made by mobiles.

Claims only (No customer service or new policy enquiries):
To report a claim please contact our claims team on:
Telephone: 0844 412 4258
Open 9am to 5pm - Monday to Friday
Email: propertynexus@directgroup.co.uk

Alternatively, you can also download and complete a claim form and send it via post or fax to:
Direct Group Property Services
PO BOX 800
Halifax
HX1 9ET

Fax: 0844 412 4293

Download a claim form

To report a claim out of hours, please contact our emergency claims team on 0844 412 4258.

Important Note:
For full details of the claims process for Guardstone landlords insurance, please refer to the ‘Claims Procedure & Conditions’ section on pages 10 - 11 of the Policy Booklet.